Mixed Communities: Good Practice Guidance for Management and Service Provision

Caterham Village Images courtesy of Caterham Barracks Community Trust
Caterham Village Images courtesy of Caterham Barracks Community Trust
Project date
  • Guidance
  • Publication
Greater London
English Partnerships and Housing Corporation
Associated team members
Associated documents

Achieving and maintaining mixed communities will be an important priority for the new Homes and Communities Agency. It is not an optional add-on at the end of development. Instead it requires making the right decisions at each stage of planning and delivering a major project, and getting the support of a wide range of interests or stakeholders. This guidance is based on an extensive literature review Achieving Mixed Communities, six case studies of leading edge schemes, interviews with researchers and practitioners, and a workshop on service charges. It benefits from previous good practice guides produced by specialists at the University of Westminster, who formed part of our team, but provides more detailed guidance on management systems and structures. It complements the new Urban Design Compendium, which contains a useful section on Managing Quality Places.

The attached Guidance is set out in three sections, and provides answers to the following questions:

1. Why management and service provision matters to achieving the benefits that mixed communities can bring2. What leads to success, and the basic principles for successful management, with checklists of useful questions, followed by relevant tools and examples3. How different tools and techniques can be applied, drawing lessons from case studies that have worked for the choices that have to be made

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